IMPACT OF WORKPLACE SPIRITUALITY ON ORGANIZATIONAL CITIZENSHIP BEHAVIOUR WITH MEDIATING ROLE OF JOB SATISFACTION: AN EMPIRICAL STUDY OF HIGHER EDUCATION INSTITUTES AT KARACHI

Abstract

The purpose of this study was to investigate impact of workplace spirituality on organizational citizenship behaviour with mediation of job satisfaction in HEIs at Karachi. The study examined impact of three workplace spirituality dimensions- inner life, meaningful work and sense of community on OCB, and how this impact is mediated byjob satisfaction. Significance of workplace spirituality is evident from the fact that it leads to interconnecting past experiences and developing trust among employees in a way that would lead the organization into a better future. The study is explanatory in nature. Deductive approach was adopted and established hypothesis were tested. Data were collected from 384 full time faculty members of HEIs located in Karachi with adapted questionnaire. Collected data were analyzed with the help of statistical tools Correlation, Regression and Bootstrapping, using Statistical Package for Social Sciences (SPSS), version 23 software. The results of the analysis show that workplace spirituality dimensions are significant predictor of OCB and relationship of workplace spirituality with OCB is partially mediated by job satisfaction. Findings of the stud yare considered useful for the management of HEIs in ascertaining existing effect of workplace spirituality on OCB and also to determine mediating effect of job satisfaction in this relationship. It will help them to take measures to further improve OCB. Other industries, organizations as well as academia may also benefit from the findings of the study.