Relationship of Personal Resilience and Job Satisfaction Through The Lens of Employee Engagement

Rafi Ullah  Bilal; Rao Bakhat  Yawar; Hafiz Muhammad Fakhar  Zaman

doi:10.54692/ajss.2020.421054

Rafi Ullah Bilal Department of Business Administration, University of Mianwali, Punjab, Pakistan
Rao Bakhat Yawar Department of Management Sciencesat National University of Modern Languages Lahore Campus, Punjab, Pakistan
Hafiz Muhammad Fakhar Zaman School of Management and Economicsat Kunming University of Science and Technology, China

DOI: https://doi.org/10.54692/ajss.2020.421054

Keywords: Personal Resilience, Employee Engagement, Job Satisfaction, Banking Sector, Pakistan

Abstract

Aim of current study is to find the relationship of personal resilience, employee engagement and job satisfaction. This is quantitative research and date is collected from 220 employees. Simple random sampling technique is used for data collection for selecting the banks of Lahore Pakistan. Three of the hypotheses are about direct relationships and one is about the mediation effect of employee engagement for the for the relationship of personal resilience and job satisfaction. Results revealed that hypotheses about direct relations are accepted. Furthermore, employee engagement emerges as partial mediator for relationship of personal resilience with job satisfaction. In future, these types of studies may also conduct on other sectors like hotel industry, telecom, nursing sector and education sector. In future research, results of public and private banks will also compare this will provide the valuable insights. For generalizing the results data will be collected from banks of other cities like Islamabad, Karachi and Faisalabad.