A Study of Contemporary Stressors in Telecommunication of Pakistan

Abstract

Workforce is an important element of an organization that strives every day for the betterment and growth of it. Now a days competitive organizations focus on employee retention by making effective strategies that will help retaining employees for a longer period of time. This study focuses on emerging issues that make employees quit the organization they are working for years and those challenges are work family conflict and job stress. Work family conflict is mainly an emerging problem which leads towards increased job stress and reduced organizational commitment. The data for this study is gathered by applying simple random sampling technique. Questionnaires were distributed to 300 employees working in franchises, service centers and regional offices of Telecommunication sector of Pakistan. Out of 300 distributed questionnaires 291 got filled and returned back that quotes a response rate of 97%. Results of this study portrays that work family conflict negatively leads towards organizational commitment and positively effects job stress among employees of an organization. Job stress leads negatively towards organizational commitment of employees.